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Job Offer: Customer Care Executive - Night Shift| Comprehensive Ayurveda Platform:

Job description:

Job Description

Our client is a Delhi located healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient expertise to anyone who wishes to bring back balance to their health and apply the tools in their everyday life. As a  Customer Care Executive , you will be handling queries from international customers on call  What you will do:
» Handling customer tickets & providing support via email
» Handling Facebook comments and chat process
» Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
» Will troubleshooting problems and coordinating with various internal departments to resolve problems.
» Interacting with customers by phone, e-mail or online chat concerning various care issues.
» Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
» Soliciting cross-selling and up-selling opportunities within the customer care practice.  What you need to have:  
»Candidate should be ready to work during night shift (US working time)
» practice Required - 2 years , BPO, Customer Support, Call Centre Required Skill Set:
» Excellent fluency in spoken English
» Capable of speaking in American accent (preferred)
» Strong command over written EnglishQualification:
» Graduate
» English Hons. (Preferred)

Other details
» Department: Customer Service (International),  Customer Service (International) Customer Care Executive Customer Care Executive
» Business Sector: Personal Care / Beauty Personal Care / Beauty
» expertise: sales,  sales, english language,  english language, billing,  billing, insurance,  insurance, center,  center, process,  process, customer service,  customer service, bpo,  bpo, customer relations,  customer relations, chat,  chat, accent,  accent, coordination coordination
» Other expertise: call,  call,  american,  american,  emails,  emails,  night,  night,  shift shift
 
Recruiter details
»Employer's name Unnati
»Company Description:

Our client is an emerging e-commerce startup that offers B2B products and services.The website is a marketplace for connecting buyers and sellers in the business to business transaction offering end to end services from discovery to pay for a seamless practice across the process. Sellers on the platform are primarily manufacturers and their authorised distributors and dealers and target buyers include retailers, SMEs and Corporate. The company is committed to bring technology enabled efficient sourcing solution for the industry.
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Job Category: Advertising [ View All Advertising Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Delhi, The NCT of Delhi
Company Type Employer
Post Date: 03/21/2024 / Viewed 61 times
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