adjunct Manager - MIS & Reporting:Job description:
Job Description With a startup spirit and 90,000+ curious and courageous minds, we have the skills to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Inviting applications for the function of adjunct Manager, MIS & Reporting In this function, the candidate will work with a leading Commercial Bank. The Salesforce Administrator will work closely with the Salesforce Sales Leaders to support our operations in Salesforce and related tools. They will be responsible for data management, general administration, data merge and consultation on large initiative connected with the Salesforce database. We strive to empower Sales Teams to be more productive and prosperous through our solutions, service delivery on cases, and innovation.Responsibilities » Work through an operational ticketing queue to resolve user requests/issues including: balancing security, merge duplicate leads, contacts, accounts and other Salesforce.com declarative options as necessary. » Prepare data files and upload the data into Salesforce.com using data loader. » Configure 3rd party tools such as Demand tool, People-Import and Dupe Blocker. » Build reports in Salesforce.com to meet operational requirements including maintaining a standard set of queries/reports to satisfy requirements; validate queries/reports built by others in the organization and assist in the interpretation of data. » Balance basic Salesforce.com administration tasks including user management, data extracts, uploads, inserts, data backups, sandbox refresh. » Have good functional expertise and provide good customer practice through timely and appropriate communication as well as following through till issue resolution. » Lead all aspects of, monitor, and support the information security policy and protocols implementation, act as the point-person for data security questions and concerns, and periodically monitor data security to ensure compliance.Qualifications » Graduate and Equivalent » expertise of Salesforce.com & SFDC Cases Object » expertise of MS office toolsPreferred qualifications » practice in Salesforce Administrator - CRM tools and database management » capability and practice in developing and supporting applications using Service Cloud, Sales Cloud and the Force.com platform » practice detailing and analyzing processes within Salesforce. Genpact is an Equal Opportunity Employer and considers candidates for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental discapability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube., Other details » Department: Information technology Operations / EDP / MIS Information technology Operations / EDP / MIS » Business Sector: Information technology - Software Information technology - Software » Special Skills: sales, sales, mis, mis, accounts, accounts, tat, tat, banking, banking, ms office, ms office, data security, data security, customer focus, customer focus, data management, data management, user management, user management, security policy, security policy, service delivery, service delivery, customer practice, customer practice, information security, information security, general administration general administration Recruiter details »Employer's name Genpact »Company Description: GENPACT India Private Limited View similar jobs All Jobs by this recruiter
Skills:
|
||||||||||||||||||||||||||||
|