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adjunct Manager - Procurement:

Job description:

Job Description

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With a startup spirit and 90,000+ curious and courageous minds, we have the skills to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the leader We are seeking for Inviting applications for the function of AM, Procurement
this function requires Somebody with deep knowledge and knowledge of handling email inquiries from internal customers, as well as external vendors. Delivering professional, effective, high quality service and assistance before, during, and after the customer's requirements are met. You will be responsible to research and resolve inquiries relating to Accounts Payable, Procurement Operations, Supplier queries and Product Ordering.
Follow up on customer interactions in a timely manner. Communicate with stakeholders to address issues and concerns. Finally, take action on feedback provided Responsibilities
» Handling stakeholder conversations and governance meetings with senior leadership abilities.
» Ensure that the learning paths are in place for all team members.
» Monitor and improve the KPI s and SLA s that have been assigned.
» Should have advanced knowledge of the procure to pay process.
» Should have excellent communication and interpersonal skills.
» Process purchase requisition and supplier-set up
» Handling email inquiries from internal customers, as well as external vendors. Delivering professional, useful, high quality service and assistance before, during, and after the customer's requirements are met
» Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken
» Acts as liaison pertaining to Procurement Operations team etc
» Develops communication between customers to have a smooth transaction
capability to execute and resolve query of a customer to build a better relationship
» Monitor generic email box for incoming queries and acknowledge them as per SLA
» Keep track of all requests received, either through ticket or manual tracker, for efficiency and follow up purposes
» Follow up with requesters/co-functional teams to provide quicker resolutions and Suppliers/Vendors wherever required
» Provide periodic updates to users/impacted parties on the status of the ticket/issue raised
» Transfer/Raise inquiries to appropriate teams for resolution
» Identify opportunities to improve/streamline process Qualifications we seek in you
Minimum qualifications
» Graduation in Commerce (B.Com)
» significant practice in Team handling
» Significant practice in Procure to Pay like Supplier Set-up or Procurement Operations or Accounts Payable
» Excellent Communication Skills - Written and Spoken and Customer Management Skills
» End to End knowledge of Procurement activities to decide what needs to be dealt by Procurement and Accounts Payable process Helpdesk and other co-functional teams (e.g. AP, L2 Team etc.) Preferred qualifications
» Substantial practice in procurement
» Bachelor s in Engineering or similar
» Proficiency in MS Excel, Power point
» Expert knowledge of Supplier Set-up Concepts
» Familiarity with ERP tools will be an added advantage
Genpact is an Equal Opportunity Employer and considers candidates for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental discapability or any other characteristic protected by applicable laws. Genpact is committed to building a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Other details
» Department: Sales / BD Sales / BD
» Business Sector: Information technology - Software Information technology - Software
» Special Skills: sales,  sales, mis,  mis, accounts,  accounts, tat,  tat, banking,  banking, customer focus,  customer focus, accounts payable,  accounts payable, corporate liaison,  corporate liaison, customer management,  customer management, purchase requisition purchase requisition
 
Recruiter details
»Employer's name Genpact
»Company Description:
GENPACT India Private Limited
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Job Category: Advertising [ View All Advertising Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: hyderabad, Telangana
Company Type Employer
Post Date: 03/21/2024 / Viewed 62 times
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