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Inviting candidates Technical Support/non Voice Process(CS):

Job description:

Job Description

Dear Candidate,

Greetings of the day!

We are Hiring for,  Technical Support/customer Service Voice/non Voice Process
Inbound /technical support / Customer Service / customer sales / Upselling.

Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.

functions & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm knowledge of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-located selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile:-
o Any Graduate fresher OR Under-Graduate / drop out / pursuing are eligible.
o BE/Btech freshers are eligible.
o Excellent verbal and written communication expertise.
o Flexible with 24/7 Environment.
o income up to 25,000 take home & attractive/ endlessIncentives amount

Additional Benefits:-

o Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
Regards,
HR Team

Other details
» Department: Customer Care Executive Customer Care Executive
» Business Sector: BPO / Call Center BPO / Call Center
» expertise: voice,  voice, customer support,  customer support, selling,  selling, sales,  sales, international calling,  international calling, upselling,  upselling, inbound,  inbound, voice process,  voice process, voice support,  voice support, communication expertise,  communication expertise, outbound calling,  outbound calling, customer service customer service
» Other expertise: customer service representative,  customer service representative,  customer care executive customer care executive
 
Recruiter details
»Employer's name Convergys India Services Private limited
»Company Description:

CONVERGYS India Services Private Limited
Convergys delivers consistent, quality customer practices in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an broad portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world.
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Job Category: Advertising [ View All Advertising Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Delhi, The NCT of Delhi
Company Type Employer
Post Date: 03/17/2024 / Viewed 66 times
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