Offer: Urgent Hiring for airport for ground staff or cabin crew:Job description:
Job Description Job Description HR Manish Singh 09654529381 Ground Staff And Air Ticketing Executive And Cabin Crew Job Description We are hiring for Ground Staff And Air Ticketing Executive And Cabin Crew: Education expertise Required Candidate (both freshers and practiced) with good communication expertise require. Candidate should be time flexible. suitable education The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an practiced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers. Responsibilities Improve customer service practice, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Set a clear mission and deploy strategies focused towards that mission. Develop service procedures, policies and standards. Keep accurate records and document customer service actions and discussions. Analise statistics and compile accurate reports. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment. Keep ahead of industry's developments and apply best practices to areas of improvement. Control resources and utilize assets to achieve qualitative and quantitative targets. Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Most importantly, airlines often practice bad weather and equipment malfunctions that change flight schedules and sometimes even cancel flights. The agent must be able to advise travelers of bad news about canceled flights, diffuse stressed customers and be prepared to deal with customer problems (when possible) quickly as they arise. practice broad customer service practice in a some type of sales position is a good starting place to gain the practice needed to work as an airline ticketing executive. Basic computer and typing expertise are also needed navigate the ticketing system. Requirements Airline ticketing agents handle ticket sales for airlines at airports. They are often the first person to greet a customer who enters the airport . Ticketing agents are expected to be clean and neat in appearance in conformity with airline standards. Airlines often issue employees uniforms and badges for security purposes. Good communication expertise are also important since the ticketing agent will deal with customers in every aspect of the position. Excellent expertise of management methods and techniques. Proficiency in English. Working expertise of customer service software, databases and tools. consciousness of industry's latest technology trends and applications. capability to think strategically and to lead. Strong client-facing and communication expertise. Advanced troubleshooting and multi-tasking expertise. Customer service orientation. Considerations Airline ticketing executive must be able to work varying shifts since airline ticket facilities are 24-hour businesses. You must be able to work shifts that include days, nights, holidays, weekends and sometimes overtime hours. If you need any information, you can contact on this. HR Manish Singh 09654529381 Other details » Department: Airport / Airline Ground Operations, Airport / Airline Ground Operations Cabin Crew Cabin Crew » Business Sector: Aviation / Airline Aviation / Airline » expertise: airlines airlines » Other expertise: cabin crew, cabin crew, air hostess, air hostess, airport safety rescue operations, airport safety rescue operations, airline staff, airline staff, air reservation, air reservation, cabin-crew, cabin-crew, airlines staff, airlines staff, air-hostess, air-hostess, ground staff, ground staff, airhostess, airhostess, cabincrew cabincrew Recruiter details »Employer's name Air Career Point Hiring For Indigo Airline »Email address: hr.pankajsing@gmail.com »Telephone: 9654529381 View similar jobs All Jobs by this recruiter
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