Pan India Hiring for Senior agent, Retail Banking Operations:Job description:
Job Description Job Description Listing description- A bank operationsmanager is an individual who carries out administrative and accounting tasks in a financial institution by organising and coordinating banking services. His/her job description involves managing his/her banks operations team to deliver effective financial services to clients. He/she is responsible for ensuring outstanding customer relations and high sales, as well as imbibing the banks service culture in all staff members through personal coaching and granting of bonuses and other incentives to motivate staff. In order to achieve best results in due time, operations managers need to delegate tasks to various team members, giving them specific tasks to accomplish for the overall success of bankingoperations. The function of the operationsmanager in a banking environment also involves carrying out assessment of the activities and performances of the banking staff by evaluating transaction reports and accounts balance for accuracy and clarity. The operationsmanager, who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff. He/she is also expected to give useful suggestions to the management on how to improve on the banks operation. Operations managers are professionals with huge expertise and practice gathered from several years of working in the banking sector. Lead a result oriented team and is responsible for managing the Branch Profitcapability, ensuring high quality service and Customer Relationship Management - Own all branch-banking objectives and overall branch supervision - Ensure achievement of overall Branch Targets by generating business and cross sales - Key Customer Relationship Management & supervision of all High Net Worth customer programs - Ensure all components of the branch sales model function as per design Complaints Handling - Branch Merchandising & co-ordination with Marketing at product level - Review vault register - Review Suspense & Dummy accounts - Ensure compliance with Banking rules, Regulations & Procedures - Periodic review of progress vs. objectives - Ensure clarity of Business objectives among staff. Industry significant production practice expertise and practice in organisationaleffectiveness and operationsmanagement expertise of business and management principles and practices expertise of financial and accounting principles and practices expertise of human resource principles and practices expertise of project management principles and practices Information technology expertise Key Competencies critical thinking and problem solving expertise planning andorganising decision-making communication expertise Influencing and leading. For any clarifications or to clear about job, feel free to call at:- +91-7303363145 Mail at-hr_prashi@outook.com Other details » Department: Back Office Operations, Back Office Operations Operations Management / Process Analysis Operations Management / Process Analysis » Business Sector: Banking / Financial Services Banking / Financial Services » expertise: core banking implementation, core banking implementation, branch banking, branch banking, operational risk management, operational risk management, operational risk, operational risk, back office management, back office management, data entry operation, data entry operation, current account, current account, branch handling, branch handling, core banking, core banking, operational head, operational head, branch operation, branch operation, risk management, risk management, office management, office management, customer relationship management, customer relationship management, problem solving, problem solving, branch banking operations branch banking operations Recruiter details »Employer's name Vision job consultancy »Email address: hr_prashi@outlook.com »Telephone: 7303363145 View similar jobs All Jobs by this recruiter
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