Job Opportunity: Trainee Process Consultant:Job description:
Job Description Greetings from Hinduja Global Solutions !! Title : Trainee Process Consultant Transportation : 2 Way Cab Process : International Non voice Location : Bangalore Position Summary: The fulfillment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. Information technology involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. functions & Responsibilities: » Understand the basic professional standards and established procedures, policies before taking action and making decisions » Processing claims/developing projects/handling calls, as per the process guidelines. » Adhering to the SLA, and knowledge Quality & Auditing parameters » Maintaining TAT » Assumes responsibility for work activities and coordinating efforts » Meeting assigned productivity goals. » Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work » Adhering to the SLA. » Adhere to attendance and punctuality norms » Acquiring knowledge & expertise of related areas of the process » Interpersonal relationship at work with peers, managers and should not have any recorded instance of misconduct. Education & practice: » Graduates except BE, Btech, Post-graduation » Fresher/0 12 Months. Desired expertise & Abilities: » US health care (ERISA/HIPAA/State Mandates) » Process SLA » consciousness of ISO, ISMS » Telephone etiquettes » MS office » Typing expertise & computer expertise » Effective communication in English » Good analytical expertise. Regards, HR Other details » Department: Back Office Operations Back Office Operations » Business Sector: BPO / Call Center BPO / Call Center » expertise: us health care, us health care, non voice process, non voice process, non voice, non voice, inbound process, inbound process, international call center, international call center, us healthcare us healthcare Recruiter details »Employer's name Hinduja Global Solutions Limited »Company Description: The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover . With operations across 37 countries with 70,000 employees worldwide Hinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate with delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines. View similar jobs All Jobs by this recruiter
Skills:
|
||||||||||||||||||||||||||||
|