Offer: Team Lead - Operations:Job description:
Job Description Title: Team Lead - Operation significant practice: 1 - 3 Years (As a Team Lead) Shift: 24*7 / Rotational Shift. Working Days: 6 Days Job location: Noida Sector - 58 We are seeking for a qualified team leader to manage our team and provide effective guidance. Candidate will be responsible for supervising, managing and motivating team members on a everyday basis. As a team leader, candidate will be the contact point for all team members, so your communication expertise should be excellent. Candidate should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, Candidate should lead by setting a good example and engage the team to achieve goals. Responsibilities :- » Create an inspiring team environment with an open communication culture » Set clear team goals » Delegate tasks and set deadlines » supervise day-to-day operation » Monitor team performance and report on metrics » Motivate team members » Discover training needs and provide coaching » Listen to team members feedback and resolve any issues or conflicts » Recognize high performance and compensate accomplishments » Encourage creativity and risk-taking » Suggest and organize team building activities. » Proven work practice as a team leader or manager. » In-depth expertise of performance metrics appropriate profile: » Excellent written and verbal communication expertise » Graduate/ Post graduate with minimum 1 - 3 years of significant practice working as an Team Leader into BPO Industry Other details » Department: Operations Management / Process Analysis Operations Management / Process Analysis » Business Sector: BPO / Call Center BPO / Call Center » expertise: reporting, reporting, performance metrics, performance metrics, supervision, supervision, coaching, coaching, hiring, hiring, communication expertise, communication expertise, shrinkage, shrinkage, team performance, team performance, team operations, team operations, leadership abilities, leadership abilities, aht, aht, verbal communication, verbal communication, operations, operations, communication, communication, executive development, executive development, bpo, bpo, training needs, training needs, team building, team building, performance performance » Other expertise: team, team, leading, leading, motivation motivation Recruiter details »Employer's name JINDAL INTELLICOM LIMITED »Company Description: Jindal Intellicom verifies the testimonials and information provided by all candidates through its internal resources and/or its external agency. free of charges are payable by any applicant/candidate who will be seeking employment with Jindal Intellicom entities, either at the time of application or at the time of acceptance of the Offer Letter. Jindal Intellicom is one of India's leading outsourcing companies in the CRM space providing a high-quality, cost-effective solution to Global companies. We provide a complete blend of CRM services - debt collections, customer service, order taking, technical support, surveys and outbound customer acquisition (www.intellicomcenters.com) View similar jobs All Jobs by this recruiter
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