Job Opportunity: Urgent hiring for HR Operations with Accenture - Freshers welcome:Job description:
Job Description Job Description The People Relations Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client. Key Responsibilities » Ensure and maintain the security and confidentiality of client data. » Manage workflow of cases effectively and take remedial action or escalate as necessary » Update client applications accurately and quickly in conformity with the appropriate User Guides. » Understand and adhere to Accentures processes and working methods » Understand significant HR and Safety legislation as appropriate and be able to use to manage cases and inform clients » Understand & perform the full range of People relations work » Manage client relationships to agreed satisfactory outcome of cases » Understand clients policies and procedures relating to People Relations » Ensure and apply the measures required to maintain the data security of all Accentures and its clients data. Understand and act in compliance with Accenture and its clients policies and procedures with regard to Data Protection. » Must have clear knowledge of the existing performance metrics in the process, how they are measured and improvise the measurement system to make Information technology more effective and transparent » Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. » Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to Investigations/Grievances/Associate concerns. Support Client with the Admin activities related to executeance mgmt. Have customer facing practice & practice of using telephony to speak with clients Other details » Department: HR, HR Recruitment Recruitment » Business Sector: BPO / Call Center BPO / Call Center » expertise: hr generalist activities, hr generalist activities, domestic bpo, domestic bpo, hr bpo, hr bpo, hrbp, hrbp, hr operations, hr operations, database management, database management, international bpo, international bpo, customer care, customer care, exit formalities, exit formalities, inbound process, inbound process, recruitment, recruitment, talent acquisition, talent acquisition, hr, hr, outbound process, outbound process, attendance, attendance, onboarding onboarding Recruiter details »Employer's name Hinduja Global Solutions Limited (HGS) »Company Description: Hinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. »Email address: richa.gautam@hgsbs.com »Telephone: 7045488806 View similar jobs All Jobs by this recruiter
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