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Offer: Ground Staff, Air Ticketing Executive & Cabin Crew:

Job description:

Job Description

We are hiring for Ground Staff, Air Ticketing Executive & Cabin Crew:

Job Occupation:
The Employees job title and a general description of the work to be performed are set out in Items 3 and 4 of Schedule A respectively. The Employee may be required to execute work that is ancillary to that which has been described.

The exact scope and type of work, as well as the place where Information technology is to be performed, is at the discretion of the Employer and may change from time to time in conformity with the Employers operational requirements.
Days and Hours of Work:
Ordinary days and hours of work are as set out in Item 6 of Schedule A. The everyday starting and finishing times may be changed from time to time in conformity with the Employers operational requirements.

Education & expertise Required:
Candidate (both fresher and practiced) with good communication expertise require.
Candidate should be time flexible.
suitable education
The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an practiced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers.
Days and Hours of Work:
Ordinary days and hours of work are as set out in Item 6 of Schedule A. The everyday starting and finishing times may be changed from time to time in conformity with the Employers operational requirements.
Responsibilities:
* Improve customer service practice, create engaged customers and facilitate organic growth.
* Take ownership of customers issues and follow problems through to resolution.
* Set a clear mission and deploy strategies focused towards that mission.
* Develop service procedures, policies and standards.
* Keep accurate records and document customer service actions and discussions.
* Analyze statistics and compile accurate reports.
* Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
* Keep ahead of industry's developments and apply best practices to areas of improvement.
* Control resources and utilize assets to achieve qualitative and quantitative targets.
* Adhere to and manage the approved budget.
* Maintain an orderly workflow according to priorities.
* Most importantly, airlines often practice bad weather and equipment malfunctions that change flight schedules and sometimes even cancel flights. The agent must be able to advise travelers of bad news about canceled flights, diffuse stressed customers and be prepared to deal with customer problems (when possible) quickly as they arise.

practice:
broad customer service practice in a some type of sales position is a good starting place to gain the practice needed to work as an airline ticketing executive. Basic computer and typing expertise are also needed navigate the ticketing system.

General Requirements:

Airline ticketing agents handle ticket sales for airlines at airports. They are often the first person to greet a customer who enters the airport. Ticketing agents are expected to be clean and neat in appearance in conformity with airline standards. Airlines often issue employees uniforms and badges for security purposes. Good communication expertise are also important since the ticketing agent will deal with customers in every aspect of the position.
* Excellent expertise of management methods and techniques.
* Proficiency in English.
* Working expertise of customer service software, databases and tools.
* consciousness of industry's latest technology trends and applications.
* capability to think strategically and to lead.
* Strong client-facing and communication expertise.
* Advanced troubleshooting and multi-tasking expertise.
* Customer service orientation.
Considerations:
Airline ticketing executive must be able to work varying shifts since airline ticket facilities are 24-hour businesses. You must be able to work shifts that include days, nights, holidays, weekends and sometimes overtime hours.

If you need any information, you can contact on this number-
+91 9990579204

 

Other details
» Department: Airport / Airline Ground Operations,  Airport / Airline Ground Operations Reservation / Ticketing Reservation / Ticketing
» Business Sector: Aviation / Airline Aviation / Airline
» expertise: cabin crew activities,  cabin crew activities, airline management,  airline management, communication expertise,  communication expertise, service improvement,  service improvement, executive search,  executive search, forwarding,  forwarding, airport operation,  airport operation, classroom training,  classroom training, ground staff activities,  ground staff activities, grounds management,  grounds management, airlines,  airlines, executive management,  executive management, air ticketing,  air ticketing, customer care,  customer care, customer support,  customer support, crew management,  crew management, airport management,  airport management, staff management,  staff management, behavioral training,  behavioral training, airline ticketing,  airline ticketing, ground handling,  ground handling, photographic memory,  photographic memory, staff scheduling,  staff scheduling, ticketing,  ticketing, staff training,  staff training, customer service,  customer service, flight planning,  flight planning, service management service management
 
Recruiter details
»Email address: aviation.hiring@outlook.com
»Telephone: 9990579204
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Skills:

Job Category: Advertising [ View All Advertising Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: kanpur, Assam
Company Type Employer
Post Date: 03/22/2024 / Viewed 89 times
Contact Information
Company:
Contact Email: aviation.hiring@outlook.com


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