Job Opportunity: Hr Specialist:Job description:
Job Description Dear Candidate, Greetings from HGS. JOB function: WORKFORCE ANALYST Qualification: Any Graduate Job Description The Workforce AdministrationAnalystwill process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client. Key Responsibilities : » Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration » Read, understand and analyse client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare minutes of meeting. Ensure LWIs are followed and updated regularly and train the team members on process updates. » Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear knowledge of the existing matrices in the process, how they are measured and improvise the measurement system to make Information technology more effective and transparent. Update process metrics on everyday basis and maintain MIS. » Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. » Ensure and maintain the security and confidentiality of client data. » Update client applications accurately and quickly in conformity with the appropriate User Guides. » Must have clear knowledge of the existing performance metrics in the process, how they are measured and improvise the measurement system to make Information technology more effective and transparent » Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. » Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls » Participate in Team building activities. Shift : USA income : 29K CTC, Date : Till 31 May 2020 Location : Bangalore & Mumbai Experince from 6 months to 4 years, Two way free cab facility within 35km of Radius from work location, 5 days working 2 days rotational off for a week. Send your resume on Aman.naqash@hgsbs.com Call or Whats App : HR Amaan 9538399135 Other details » Department: HR, HR Recruitment Recruitment » Business Sector: Management Consulting / Strategy Management Consulting / Strategy » expertise: hrit, hrit, us Information technology recruitment, us Information technology recruitment, onboarding, onboarding, hris, hris, workforce analytics, workforce analytics, hr generalist activities, hr generalist activities, global hr, global hr, hr information management, hr information management, hr analytics, hr analytics, us staffing, us staffing, hr operations, hr operations, workday, workday, us payroll, us payroll, hr administration, hr administration, us shift us shift Recruiter details »Employer's name Hinduja Global Solutions Limited (HGS) »Company Description: Hinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. »Email address: aman.naqash@hgsbs.com »Telephone: 9538399135 View similar jobs All Jobs by this recruiter
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