adjunct Vice President Account Transitions Leader:Job description:
Job Description AVP, Account Transition Leader In this function, you will be responsible for seamlessly managing large-scale & complex projects for the Transition function and creating a value-add for internal stakeholders by streamlining / simplifying their processes. Reimagining the way we do transitions so as to consistently exceed client expectation and add value. In our endeavor to stay significant and ahead of the competition in this hyper-dynamic business and client environment Information technology s imperative in creating significant business impact. With an ask for transformative, insight-led thinking, this function involves re-imagining the results for stakeholders in the function and helping them drive the same within their teams. this function involves consulting prospective clients in co-create E2E Transition / Transformation approach for all non-strategic deals to deliver Intelligent Operations / Digitally Led Solutions on bedrock of Lean Digital with the direction from the VTLs and contribution from TMs as well as coaching and acting as a trusted advisor to the customer. A Transition Leader should be able to work on multiple projects and with multiple stakeholders & functions like HR, Finance & Operations and ensure the transitions receive adequate support from each function. The capability to work in a global environment is a vital aspect of this function. The fast paced evolution in digital technology and in strategic business objectives has today moved the balance in favour of Transformation-Focused solutions which is the key to the development of our People, Processes and Products. The team s objective therefore, is to continue to partner with the regional & global stakeholders, act as trusted advisors to them. As a Transformation focused solution provider, transition leads will co-create E2E Transition / Transformation approach for all non-strategic deals to deliver Intelligent Operations / Digitally Led Solutions on bedrock of Lean Digital with the direction from the Vertical transitions leader.Responsibilities » Involve self in the Flying Formation team for Hunting & Mining pursuits » Develop a strong knowledge of the E2E solution and its value being proposed » Co-create the E2E transition strategy / solution to deliver Intelligent Operations or Digitally Led Solutions on a bedrock of Lean Digital with the direction from the MTLs and contribution from TMs » Understand G s Digital Compendium (Transformation Services offerings, solutions, digital assets, deployment toolkits etc.) with sharp focus on market / industry / client specific agendas » Position G s digital compendium credibly during all client interactions » Drive the utilization of digital compendium in all Transformation solutions, to the significant extent » Develop and refine Client engagement strategies in line with client expectations and relationship management practices » Engage CXO-1 / CXO-2 level in exploratory discussions ; identify and articulate potential opportunities (unstated) » Taps into internal networks TLs / SMEs / LSAs / GOLs to identify significant ideas or customize existing transformation solutions in conformity to client s expectations » Manage expectations and gain significant buy-in / ownership to drive the Transformation agenda as laid out. » Pro-actively identify and communicate risks, and co-create change solutions all over the Transformation period » Build financial acumen around revenue, AOI impact and cost drivers for a business during the transition lifecycle » Design financial strategies (planning, reporting etc.) and ensure alignment with E2E transformational change plan » Accountable for SLA Adherence during the transition lifecycle (90 days post go live) » Analyze and take corrective action to stay on track with financial realizations » Understand Market / Industry realities, opportunities and threats. » Build a deep knowledge of the domain, products and service lines within the industry » Develop a strong acumen around Client s business know-how and expectations » Understand competitors product offering, strategy, positioning, strengths and weaknesses » Validates own Viewpoint or leverage existing Viewpoint to contextualize the transformation solutions to exceed client expectations and enhance our value proposition » Hold conversations / presentations that are : Client focused and contextually aligned , Focused on business & project results / value& capabilities for the client, Bring out the credibility of the individual as a trusted advisor, Bring out the credibility of an organization as a consultant , Establish and mobilize a clear and effective cross functional program team to drive transformational change. » Develop the transformation blueprint / plan in line with the required change, connected costs and intended benefits, » Implement the defined internal and external governance strategies (risks / issues / communication / compliance & controllership / knowledge / people / reporting etc.) creating a zero surprise environment . » Manage the delivery of the various projects to create the significant capabilities needed to achieve the business results » Establish, implement, monitor and control change readiness strategies to transition from transformation management to steady-state Operations in order to realize the business results » Foresee, assess, communicate and mitigate transformation risks Qualifications Minimum qualifications » Post-graduation degree/ MBA [located on technical proficiency - add technical degree] » Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification » practice in Leading and executing Projects » Involvement in Six Sigma initiatives and projects » Transitions practice » practice post-Graduation with Minimum 3 yrs of consulting exp. at Client level with demonstrated skills in building E2E transformative solution » broad practice (at least 4-5 years) in managing multi-functional Solutions, Transitions & change management with internal and external stakeholders » Knowledge of project management tools and technologies » practice in engaging into strategic and tactical discussion with senior stakeholders to sell the product offering » capability to ensure service focus across a complex people intensive and functionally-dispersed organization » P&L management for 3 to 4MM$, spanning 2-3 projects at any point of timePreferred qualifications » Co-create Transformation Focused transition solutions in sync with E2E view of the proposed solution » Understand client needs and demonstrates the required emotional quotient for such tasks » Display Client and Business knowledge » Proactively understand client requirements » Understand digital tools & technologies » Hold engaging & impactful business conversations with internal stakeholders / client s leadership abilities team » Coach on Transition skills of the future » Excellent communication skills verbal & written; strong presentation skills » Transformation Focused Solution Provider : Co-create Transformation Focused transition solutions in sync with E2E view of the proposed solution » Digital Suedo Native : Lead By Example in building a Digital Mindset » Strategic / Outcome Focused Client Interactions : Build strong relationships with the Client leadership abilities Team on a bedrock of Transformation - located conversations » Controller of E2E Transition Costs : Be accountable for revenue and AOI impact during the transition for the account/s » Global Viewpoint Holder : Leverage Global insights through internal/external intelligence ( Market / Industry / Client) to build checks and balances for best in breed solutions » Transformation Management (Incl Outcome, Project, Risk, Change) : Lead & manage the Transformation program set up through to delivery of the new capabilities, realization of results/benefits, and closure for all deals » Storyteller : Hold engaging & impactful business conversations with internal stakeholders / client s leadership abilities team to build confidence & credibility in our value prop and solutions, and achieve defined results » People Investor : Take personal responsibility to Coach team on Transition skills of the future » Organization Builder : Lead /Partner in driving Digital /Strategic initiatives to align with functional imperatives and G growth agenda, Other details » Department: Finance / Accounts / Tax Finance / Accounts / Tax » Business Sector: Information technology - Software Information technology - Software » Special Skills: finance, finance, risk, risk, reporting, reporting, banking, banking, compliance, compliance, six sigma initiatives, six sigma initiatives, printer fleet management, printer fleet management, build strong relationships, build strong relationships, six sigma, six sigma, cost drivers, cost drivers, service lines, service lines, customer focus, customer focus, digital assets, digital assets, outcome focused, outcome focused, change readiness, change readiness, change management change management Recruiter details »Employer's name Genpact »Company Description: GENPACT India Private Limited View similar jobs All Jobs by this recruiter
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