Job Offer: Virtual Customer Associate:Job description:
Job Description Greetings from Amazon!!! Excellent Opportunity to start your career with Amazon for Work in the house customer service profiles.Kindly apply as we have limited opportunities for the Location Of Mohali, Lucknow, Jaipur and Delhi NCR. For more Details Connect HR Tanvi -7249902050 We are inviting you to explore the Customer Service opportunity with Amazon .If you are flexible to work in 24*7shifts (including night shifts), possess good computer expertise and have communication expertise with the zeal to excel! We are seeking for YOU! Eligibility Criteria:Candidate must be a resident ofChandigarh/Mohali/Jaipur/ Lucknow/ Delhi NCRor willing to relocate, Minimum qualification should be 10 + 2, Comfortable working in 24/7 shift (Include Night Shifts) Virtual Customer Service Associates - Work in the house (Chat Process) income Details-1.69 LPA to 2.04 LPA Additional Benefits Offered Zeta Meal Card - INR 1100/month i.e. 13,200/- PA Night Shift Allowance - INR 150/Night (if applicable) Overtime Allowance as per company policy Internet Reimbursement - Upto INR 1250 PM Each employee and their dependents (Spouse and 2 Children) are covered up to Rs.500000 under the floater benefit scheme Customer Service Associate- VCS- India: Virtual Customer Service (VCS)- Information technology is a'Work in the house'model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. Information technology is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work-like' environment at home location so that associates can deliver their best in terms of productivity and quality. You will receive 6 weeks of mandated online training, either trainer-led or group-located, which will allow you to meet your new team virtually and lgain together on how to offer the best customer service practice. expertise & expertise Required Desired expertise: Action oriented, self-disciplined and organized Effective time management expertise and capability to prioritize work time to ensure productivity and department standards capability to communicate clearly with both internal and external customers Good comprehension expertise - capability to clearly understand and address customer issues appropriately Good composition expertise - capability to compose grammatically correct, concise, and accurate written responses capability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer Good typing expertise Preferred Criteria: Should be self-driven, motivated and task driven individual who can lgain fast and operate with minimal support from Manager and Lead. Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity Should ensure 'Work-like' environment with no disturbance during the work hours. The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Regards, Tanvi Agarwal THR Recruitment Team Other details » Department: Customer Service (Domestic) Customer Service (Domestic) » Business Sector: BPO / Call Center BPO / Call Center » expertise: typing, typing, communication expertise, communication expertise, typing speed, typing speed, task driven, task driven, bpo, bpo, chat process, chat process, graduate, graduate, vcs, vcs, work in the house work in the house » Other expertise: concentrix, concentrix, fresher fresher Recruiter details »Employer's name THR Consultants »Company Description: The company specializes in outsourced omnichannel customer practice management, also known as Business Process Outsourcing (BPO).The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 300,000 employees .across 350 contact centers in nearly 80 countries and serves over 160 markets. Countries in which Teleperformance operates ,Lebanon,the United Kingdom, Albania, Brazil, Chile, Philippines, Guyana, India, China, Canada, Mexico, Colombia, Norway, Italy, Greece, Portugal, the United States, Dominican Republic, El Salvador, Australia, the Netherlands, Suriname, Egypt,United Arab Emirates, Russia, Sweden, Germany, Poland, Slovak Republic and Czech Republic. »Email address: tanvi@thrconsultants.com »Telephone: 7249902050 View similar jobs All Jobs by this recruiter
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