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Offer: Professional I, Business Analysis:

Job description:

Job Description

Dear Candidate,

Greetings of the day!

We are Opening for Professional I, Business Analysis
 Job description
Lead the process design, document and maintain systematic rule repository along with best practices notes. Define configuration specifications and business analysis requirements. Create detailed requirements documents and translate into functional specifications Performs practiccapability analysis, scope projects, and work with project management teams to prioritizes deliverables, and negotiate productfunctionalities.Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.
Report on common sources of technical issues or questions and make recommendations to the product team. Own and develop relationship with partners and work with them to optimize and enhance integration. Partner with multiple teams to develop overall solution design, costing and business case Communicate key insights and findings to the product team. Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer (User practice Analysis). Communicate with internal colleagues to understand the needs of the client and the organization. Work with external stakeholders to understand and investigate feedback relative to the service, function and/or product. Use data modelling practices to analyse findings and deliver recommendations for strategic and operationalimprovements. Identifyprocesses, technology, and potential risks attached torecommendations.Gain agreement, usually from senior management, of the best method of introducing recommendations to the business.
Communicate the benefits of the recommendations across departments and take lead to address if any uncertainty and concern. Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary. Support the staff and teams in making recommended changes, including assisting in RCA and issue risk mitigation preparation.
Ensure plans are made and processes are created to evaluate the impact of the changes made, including Assume the responsibility superviseing and reporting on this evaluation. Monitor and control scope creep as well as manage changing requirements. Maintain collaboration and core knowledge to avoid any type of rework. Share knowledge and learnings from past projectpractice.Serve as business architect, core requirements architect, BA mentor.    Regards,
HR Team
 

Other details
» Department: Application Programming / Maintenance Application Programming / Maintenance
» Business Sector: Information technology - Software Information technology - Software
» expertise: analysis,  analysis, costing,  costing, operations,  operations, rca,  rca, testing,  testing, monitoring,  monitoring, process design,  process design, business,  business, business case development,  business case development, management,  management, integration integration
» Other expertise: project,  project,  user,  user,  acceptance acceptance
 
Recruiter details
»Employer's name Convergys India Services Private limited
»Company Description:

CONVERGYS India Services Private Limited
Convergys delivers consistent, quality customer practices in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an broad portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world.
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Job Category: Advertising [ View All Advertising Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Bangalore, Karnataka
Company Type Employer
Post Date: 03/22/2024 / Viewed 59 times
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