Offer: Technical Support/customer Service Voice/non Voice Process:Job description:
Job Description Dear Candidate, Greetings of the day! We are Opening for Technical Support/customer Service Voice/non Voice Process Listing description - Inbound Customer Service / Upselling. Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. functions & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and confirm knowledge of requirements or problem. o Support customers across Telecommunication, Financial Services & Healthcare vertical. o Conduct needs-located selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile:- o Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling practice. o BE/Btech freshers are eligible with minimum 1 year ICC practice. o Excellent verbal and written communication expertise. o Flexible with 24/7 Environment. o income up to 24,000 take home & attractive Incentives amount Additional Benefits:- o Two-way A/C cabs. o Medical insurance worth 1 lakhs. o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs o Gratuity o Education Assistance plan Annual entitlement of up to INR 24,000. o Employee / corporate discounts at majority of retail chains / hospitals / laboratories. Regards, HR Team Other details » Department: Technical Support / Helpdesk Technical Support / Helpdesk » Business Sector: BPO / Call Center BPO / Call Center » expertise: outbound calling, outbound calling, upselling, upselling, technical support, technical support, international voice process, international voice process, customer service, customer service, troubleshooting, troubleshooting, customer relations, customer relations, networking, networking, technical expertise, technical expertise, non voice non voice Recruiter details »Employer's name Convergys India Services Private limited »Company Description: CONVERGYS India Services Private Limited Convergys delivers consistent, quality customer practices in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an broad portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. View similar jobs All Jobs by this recruiter
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