Offer: Walk-in @ INFOSYS BPM Hiring for Service Desk/Incident Management/L1 Support -:Job description:
Job Description Walk-in @ INFOSYS BPM Hiring for Service Desk/Incident Management/L1 Support -Pune Interview Details: Interview Date : 26th -Febraury-2020 (Wednesday) Interview timings: 10AM to 2PM Interview venue Details: Venue Infosys BPM Limited 45-B Wing, Kapila Towers, Behind Dr. Batra, Ambedkar road near Pune RTO & Railway Station, Pune 411001 Contact Person: Pallavi Referred by: Farzana JOB DESCRIPTION » practice in Regional Service Desk / Level1 Support Desk » Excellent Communication expertise » practice in Incident Management & Monitoring tool (Dash Board) » expertise in DB/Unix/Windows/any other technologies (Mandatory) » practice utilizing any of the tools for ITIL Ticketing REMEDY/CONTROL-M/SERVICE NOW » Work practice in Infra projects and have ITIL process expertise in problem management or Capacity management, Configuration and Asset management » Willing to work in 24/7 ELIGIBILITY CRITERIA: Domain: Voice Process practice: 1 to 4 Years of practice. Qualification: Any Graduates/post Graduates (with No Backlogs) Shifts: 24*7 Shifts/Rotational Shifts Work Job location: Hinjewadi , Pune The candidate should carry below mentioned documents in Original: » 10th, 12th, Graduation and Post-Graduation (Mark Sheet and Certificate). Provisional Degree Certificate » 2 Color Passport Size Photographs. » ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory » Previous Employer Relieving Letter or practice Letter. (If Any) » Current Employer Appointment Letter and income Slips (Last 2 - 3 Months) (If any) Thanks & Regards, Farzana HR-Recruiter HRO | INFOSYS BPM LIMITED Other details » Department: Technical Support / Helpdesk Technical Support / Helpdesk » Business Sector: BPO / Call Center BPO / Call Center » expertise: incident management, incident management, voice support, voice support, service desk, service desk, remote support remote support » Other expertise: l1-support, l1-support, servicedesk, servicedesk, level1 support level1 support Recruiter details »Employer's name Infosys BPM Limited »Company Description: About Us Infosys is a global leader in consulting, technology and outsourcing solutions. As a proven partner focused on building tomorrow's enterprise, Infosys enables clients in more than 30 countries to outperform the competition and stay ahead of the innovation curve. With US$7.906bn in LTM Q2 FY14 revenues and 160,000+ employees, Infosys provides enterprises with strategic insights on what lies ahead. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership abilities and the co-creation of breakthrough solutions, including those in mobility, sustaincapability, big data and cloud computing. In 1981, seven engineers started Infosys Limited with just US$250. From the beginning, the company was founded on the principle of building and implementing great ideas that drive progress for clients and enhance lives through enterprise solutions. For over three decades, we have been a company focused on bringing to life great ideas and enterprise solutions that drive progress for our clients. We recognize the importance of nurturing relationships that reflect our culture of unwavering ethics and mutual respect. It’ll come as no surprise, then, that 98 percent (as of September 30, 2013) of our revenues come from existing clients. Infosys has a growing global presence with more than 160,000+ employees worldwide, across 73 offices and 94 development centers in the United States, India, China, Australia, Japan, Middle East, and Europe. At Infosys, we believe our responsibilities also extend beyond business. That’s why we established the Infosys Foundation to provide assistance to some of the most socially and economically depressed sectors of the communities in which we work. And it's why we behave ethically and honestly in all our interactions – with our clients, our partners and our employees. »Email address: shaik.farzana@infosys.com »Telephone: 0000000000 View similar jobs All Jobs by this recruiter
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