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Offer: Sales Associate/customer Service Voice Process:

Job description:

Job Description

Dear Candidate,
Greetings for the day!
We are hiring for Sales Associate/customer Service Voice Process

functions and Responsibilities:
Inbound Customer Service / Upselling.

Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.

functions & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm knowledge of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-located selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile:-
o Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling practice.
o BE/Btech freshers are eligible with minimum 1 year ICC practice.
o Excellent verbal and written communication expertise.
o Flexible with 24/7 Environment.
o income up to 24,000 take home & attractive Incentives amount

Additional Benefits:-

o Two-way A/C cabs. 
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.

Regards

Team HR

Other details
» Department: Sales / BD Sales / BD
» Business Sector: BPO / Call Center BPO / Call Center
» expertise: service,  service, voice,  voice, customer,  customer, sales,  sales, process,  process, customer support,  customer support, inbound inbound
» Other expertise: associate associate
 
Recruiter details
»Employer's name Convergys India Services Private limited
»Company Description:

CONVERGYS India Services Private Limited
Convergys delivers consistent, quality customer practices in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an broad portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world.
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Skills:

Job Category: Advertising [ View All Advertising Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Delhi, The NCT of Delhi
Company Type Employer
Post Date: 03/19/2024 / Viewed 48 times
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