Job Opportunity: Hiring For Quality Analyst Profile:Job description:
Job Description Dear Candidate, Greetings of the day! We are Opening for Quality Analyst Listing description - Quality Analyst Profile functions & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and confirm knowledge of requirements or problem. Candidate Profile- Candidates will have to audit the calls of agents o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any practiced can apply. o Good verbal and written communication expertise. o Flexible with 24/7 Environment. o income up to 2.75 CTC. Additional Benefits- o One side cab facility. o Medical insurance worth 1 lakhs. o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs o Gratuity o Education Assistance plan Annual entitlement of up to INR 24,000. o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories. Regards, HR Team Other details » Department: Customer Service (Domestic), Customer Service (Domestic) Quality (QA-QC) Quality (QA-QC) » Business Sector: BPO / Call Center BPO / Call Center » expertise: calibration, calibration, technical voice process, technical voice process, test cases, test cases, auditing, auditing, customer relations, customer relations, quality, quality, customer care, customer care, quality control, quality control, customer support customer support Recruiter details »Employer's name Convergys India Services Private limited »Company Description: CONVERGYS India Services Private Limited Convergys delivers consistent, quality customer practices in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an broad portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. View similar jobs All Jobs by this recruiter
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