Offer: Customer Service Associate:Job description:
Job Description Dear Candidate, Greetings for the day! We are hiring for Customer Service Associate functions and Responsibilities: Inbound Customer Service /sales/technical/ Upselling. Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. functions & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and confirm knowledge of requirements or problem. o Support customers across Telecommunication, Financial Services & Healthcare vertical. o Conduct needs-located selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile- o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply. o BE/ B.tech freshers are eligible o Excellent verbal and written communication expertise. o Flexible with 24/7 Environment. o income up to 25,500 take home & attractive Incentives amount. Additional Benefits- o one-way A/C cabs.other side travel allowance-1750/- o Medical insurance worth 1 lakhs. o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs o Gratuity o Education Assistance plan Annual entitlement of up to INR 24,000. o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories. Regards Team HR Other details » Department: Customer Service (Domestic) Customer Service (Domestic) » Business Sector: BPO / Call Center BPO / Call Center » expertise: customer support, customer support, service, service, outbound calling, outbound calling, customer, customer, customer care, customer care, customer satisfaction, customer satisfaction, customer relationship, customer relationship, inbound inbound » Other expertise: associate associate Recruiter details »Employer's name Convergys India Services Private limited »Company Description: CONVERGYS India Services Private Limited Convergys delivers consistent, quality customer practices in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an broad portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. View similar jobs All Jobs by this recruiter
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