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Offer: Branch Banking Back Office Operations Manager:

Job description:

Job Description

Listing description-

A bank operations manager is an individual who carries out administrative and accounting tasks in a financial institution by organizing and coordinating banking services.
His/her job description involves managing his/her banks operations team to deliver effective financial services to clients.
He/she is responsible for ensuring outstanding customer relations and high sales, as well as imbibing the banks service culture in all staff members through personal coaching and granting of bonuses and other incentives to motivate staff.
In order to achieve best results in due time, operations managers need to delegate tasks to various team members, giving them specific tasks to accomplish for the overall success of banking operations.
The function of the operations manager in a banking environment also involves carrying out assessment of the activities and performances of the banking staff by evaluating transaction reports and accounts balance for accuracy and clarity.
The operations manager, who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff.
He/she is also expected to give useful suggestions to the management on how to improve on the banks operation.
Operations managers are professionals with huge expertise and practice gathered from several years of working in the banking sector.

Lead a result oriented team and is responsible for managing the Branch Profitcapability, ensuring high quality service and Customer Relationship Management
- Own all branch-banking objectives and overall branch   supervision
- Ensure achievement of overall Branch Targets by  generating business and cross sales
- Key Customer Relationship Management & supervision of all High Net Worth customer programs
- Ensure all components of the branch sales model function as per design
Complaints Handling
- Branch Merchandising & co-ordination with Marketing at product level
- Review vault register
- Review Suspense & Dummy accounts
- Ensure compliance with Banking rules, Regulations & Procedures
- Periodic review of progress vs. objectives
- Ensure clarity of Business objectives among staff.
Industry significant production practice
expertise and practice in organizational effectiveness and operations management
expertise of business and management principles and practices
expertise of financial and accounting principles and practices
expertise of human resource principles and practices
expertise of project management principles and practices
Information technology expertise
Key Competencies
critical thinking and problem solving expertise
planning and organizing
communication expertise
Influencing and leading.
For any clarifications or to clear about job, feel free to call at:-
DISHA MEHRA-9910579112

Other details
» Department: Back Office Operations,  Back Office Operations Operations Management / Process Analysis Operations Management / Process Analysis
» Business Sector: Banking / Financial Services Banking / Financial Services
» expertise: banking analytcs,  banking analytcs, business analysis,  business analysis, banking retail finance,  banking retail finance, core banking,  core banking, banking operations,  banking operations, cash management services,  cash management services, branch banking operations,  branch banking operations, retail liabilities retail liabilities
» Other expertise: banking capital markets,  banking capital markets,  banking operation banking operation
Recruiter details
»Employer's name Vision Technology Hiring For Vision Technology
»Email address:
»Telephone: 9910579112
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Job Category: Advertising [ View All Advertising Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Guwahati, Assam
Company Type Employer
Post Date: 02/14/2020 / Viewed 8 times
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