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Job Opportunity: Customer Support Executive:

Job description:

»Date: 11 Nov
»Venue: Amar Synergy Building, 5th Floor, Sadhu Waswani Chowk,Pune

Walk-in Details

Position Summary
Customer relation agents are responsible for receiving inbound calls from new and existing customers regarding a variety of requests. Using their expertise of products or services as well as great customer service expertise, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.
 
The individual will be responsible to handle email volume from new and existing customers and not inbound calls.
 
They require a thorough expertise of the products and services, good oral and written expertise. Demonstrated success in s customer service is required.
 
functions and Responsibilities
Good Communication & comprehension expertise
capability to write, speak and understand English & Hindi.
The prospect needs to display customer service attitude, verbal expertise which will be validated by versant
capability to comprehend & draft mails to prospects as per the scenarios.
100% close-looping with customers regarding request handling Typing speed expectation of minimum 20 Words per minute & above.
India Versant Level 4 is the threshold for selection.
 
Education & practice
 Graduates or Under Graduates with 1 year of practice preferably in customer service but not restricted to the same.
 
Interested Can Contact on 8459016773
» Job Job location: Amar Synergy Building, 5th Floor, Sadhu Waswani Chowk,Pune
» Date: 11-Nov-2019

Other details
» Department: Customer Service (Domestic) Customer Service (Domestic)
» Business Sector: BPO / Call Center BPO / Call Center
» expertise: sales,  sales, troubleshooting,  troubleshooting, customer relations,  customer relations, customer service,  customer service, customer support customer support
 
Recruiter details
»Employer's name Hinduja Global Solutions Limited
»Company Description:

The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover . With operations across 37 countries with 70,000 employees worldwide
Hinduja Global Solutions  part of Hinduja Group with an annual turnover of $450m                  conglomerate with delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.
»Email address: sunny.p@teamhgs.com
»Telephone: 8459016773
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Skills:

Job Category: Advertising [ View All Advertising Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Pune, Maharashtra
Company Type Employer
Post Date: 11/09/2019 / Viewed 3 times
Contact Information
Company:
Contact Email: sunny.p@teamhgs.com


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