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Offer: Customer Support Executive:

Job description:

»Date: 21 Aug - 22 Aug
»Venue: Hgs,Amar Synergy Building,5th Floor,Sadhu Waswani Chowk, Opp to Syndicate Bank,Pune-01

Walk-in Details

Walk in interviews for Customer Service ( Email & Voice Process)
from 21st July 19 to 22nd July 19, from 10 am to 10 pm.
 
Greetings from HGS!!!
 
Hiring Customer Support Executive(Semi-Voice Process).
 
Customer relation agents are responsible for receiving inbound calls from new and existing customers regarding a variety of requests. Using their expertise of products or services as well as great customer service expertise, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.
 
The individual will be responsible to handle email volume from new and existing customers and not inbound calls.

They require a thorough expertise of the products and services, good oral and written expertise. Demonstrated success in s customer service is required.
 
functions and Responsibilities
» Good Communication & comprehension expertise
 
» capability to write, speak and understand English & Hindi.
 
» The prospect needs to display customer service attitude, verbal expertise which will be validated by versant
 
» capability to comprehend & draft mails to prospects as per the scenarios.
» 100% close-looping with customers regarding request handling Typing speed expectation of minimum 20 Words per minute & above.
» India Versant Level 4 is the threshold for selection.
 
Education & practice
 
» Any Undergraduate or Graduate can apply.
» Interested Can Contact on 8459016773.
» income for Freshers 1.8 LPA/ for practice 2 LPA
 
» Job Job location: Hgs,Amar Synergy Building,5th Floor,Sadhu Waswani Chowk, Opp to Syndicate Bank,Pune-01
» Start Date: 21-Aug-2019
» End Date: 22-Aug-2019

Other details
» Department: Back Office Operations Back Office Operations
» Business Sector: BPO / Call Center BPO / Call Center
» expertise: chat chat
» Other expertise: customer service,  customer service,  email support email support
 
Recruiter details
»Employer's name Hinduja Global Solutions Limited
»Company Description:

The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover . With operations across 37 countries with 70,000 employees worldwide
Hinduja Global Solutions  part of Hinduja Group with an annual turnover of $450m conglomerate with delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.
»Email address: sunny.p@teamhgs.com
»Telephone: 8459016773
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Skills:

Job Category: Advertising [ View All Advertising Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Pune, Maharashtra
Company Type Employer
Post Date: 08/20/2019 / Viewed 6 times
Contact Information
Company:
Contact Email: sunny.p@teamhgs.com


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