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Job Opportunity: Urgent Vacancy for Ground Staff and Cabin Crew in Airport:

Job description:

Job Description

Job Description
income 25 k to 52 k
Education & expertise Required:
Candidate (both freshers and practiced) with good communication expertise require.
Candidate should be time flexible.
suitable education The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an practiced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers.
* Improve customer service practice, create engaged customers and facilitate organic growth.
* Take ownership of customers issues and follow problems through to resolution.
* Set a clear mission and deploy strategies focused towards that mission.
* Develop service procedures, policies and standards.
* Keep accurate records and document customer service actions and discussions.
* Analise statistics and compile accurate reports.
* Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
* Keep ahead of industrys developments and apply best practices to areas of improvement.
* Control resources and utilize assets to achieve qualitative and quantitative targets.
* Adhere to and manage the approved budget.
* Maintain an orderly workflow according to priorities.
* Most importantly, airlines often practice bad weather and equipment malfunctions that change flight schedules and sometimes even cancel flights. The agent must be able to advise travelers of bad news about canceled flights, diffuse stressed customers and be prepared to deal with customer problems (when possible) quickly as they arise.
broad customer service practice in a some type of sales position is a good starting place to gain the practice needed to work as an airline ticketing executive. Basic computer and typing expertise are also needed navigate the ticketing system.

General Requirements:
Airline ticketing agents handle ticket sales for airlines at airports. They are often the first person to greet a customer who enters the airport. Ticketing agents are expected to be clean and neat in appearance in conformity with airline standards. Airlines often issue employees uniforms and badges for security purposes. Good communication expertise are also important since the ticketing agent will deal with customers in every aspect of the position.
* Excellent expertise of management methods and techniques.
* Proficiency in English or hindi .
* Working expertise of customer service software, databases and tools.
* consciousness of industrys latest technology trends and applications.
* capability to think strategically and to lead.
* Strong client-facing and communication expertise.
* Advanced troubleshooting and multi-tasking expertise.
* Customer service orientation.
Airline ticketing executive must be able to work varying shifts since airline ticket facilities are 24-hour businesses. You must be able to work shifts that include days, nights, holidays, weekends and sometimes overtime hours. Contract No-91 8869084829 Rahul Kumar

Other details
» Department: Airport / Airline Ground Operations,  Airport / Airline Ground Operations Reservation / Ticketing Reservation / Ticketing
» Business Sector: Aviation / Airline Aviation / Airline
» expertise: forms,  forms, hindi,  hindi, communication,  communication, sales sales
» Other expertise: airport management,  airport management,  cabin service,  cabin service,  ground control,  ground control,  customer service,  customer service,  ground staff,  ground staff,  aircraft maintenance,  aircraft maintenance,  accounting software,  accounting software,  excel,  excel,  hostess activities,  hostess activities,  air ticketing,  air ticketing,  data entry,  data entry,  set,  set,  aviation security,  aviation security,  security system,  security system,  air traffic control,  air traffic control,  expertise,  expertise,  international ticketing,  international ticketing,  management information systems mis,  management information systems mis,  domestic ticketing,  domestic ticketing,  badges,  badges,  income income
Recruiter details
»Employer's name Recruitwell
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Job Category: Advertising [ View All Advertising Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Guwahati, Assam
Company Type Employer
Post Date: 06/13/2019 / Viewed 5 times
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