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Job Offer: Service Desk Analyst:Placewell Consultant

Job description:

Service Desk Analyst

Gurgaon, Delhi-NCR

Placewell Consultant



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Job Description

Should have excellent written/ verbal communication skills (English business communication).
High typing speed.
Good technical expertise of MS Office (2007-2013), all current browsers, basic networking concepts, and proficiency with MS/iOS Operating Systems.
Should have excellent problem solving capcapability and technical aptitude to resolve incidents.
Should have worked on Service Now on latest assignment.
Eye for detail and business acumen.
Comprehend the issue, search on expertise Management Tool and communicate/narrate effectively.
Customer service skills, high energy levels and meet customer defined levels of Quality in Operations.
Good expertise of Incident & Request Management should be possessing ITIL Know how.
Flexible with 24X5 mode of Operations.
Process Details:

Shift Type: Rotational
Shift Timings: 24x5
Voice/ Non-voice: Voice
Process Type: Inbound/ outbound / Email Support.
Eligibility Criteria:

Work practice - 6 Months to 2 years
Graduate: Full time (any field).
Certifications: Technical certifications would be an added advantage

Company Description

Having forged a strong network of corporate relations, with our capability to serve them for HR... requirements and training Programmes with our skills acquired through years, Finish assignments before deadlines, along with being accurate to the requirements, has made us a force in reckoning.  

Additional Information

Last updated:
. 23/09/2018
Employment Type:
. Full time
Employment type:
. Permanent
Vacancies:
. 1
Minimum practice:
. Less than one year
suitable education
. Compulsory Education
Job Category:
. Jobs in Customer Service / Call Centre / Operations / Data Entry

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Delhi-NCR, Gurgaon Haryana
Address: Gurgaon
Company Type Employer
Post Date: 09/23/2018 / Viewed 3 times
Contact Information
Company: Placewell Consultant


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