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Job Offer: 2nd Level Operations (3 - 5 yrs):

Job description:

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2nd Level Operations

   » 3 to 5yrs
   » As per Industry Standards
   » Noida/ Greater Noida (Uttar Pradesh)Key Competencies:

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   »Listing Function: IT/Telecom - Software
   »Business Sector: IT-Hardware/Networking, Telecom
   »Specialization:Quality Assurance/Testing
   » Any Graduate

Job Description

Job Summary:
We are now looking for a Second Level Operations Specialist that will be respons
ible for the coordination, management, execution and reactive maintenance activi
ties that require a higher level of support than offered by the 1st level Operat
ions. This person shall ensure that the services provided to customers are conti
nuously available and performing to Service Level Agreement (SLA) performance le
You will help with Assurance support activities
Incident management

You will assist with Problem management

System administration

And you will work with Billing operations

Key Appropriate qualifications
Bachelor level, in engineering (IT, Telecom) or

3-5 years practice of deploy system test and lead testing team.

ISEB/ISTQB software testing qualifications would be an advantage

Additional General Requirements:
expertise of Managed Service telecom operations practice

expertise sharing and collaboration skills

Ericsson expertise

English skills

Delivering results & meeting customer expectations


Working with people

Creating & innovating

Applying skills & technology

Why is Ericsson a great place to work?
Ericsson is the driving force behind the Networked Society where every person an
d every industry is empowered to reach their full potential. Mobility, broadband
and the cloud are transforming the world, enabling industries and society to pr
ovide better services, capture new opportunities, improve businesses, increase e
fficiency, and create new user practices.
Our services, software and infrastructure support every major telecom operator i
n the world. The transformation that this brings allows people, business and soc
iety to fulfill their potential and create a more sustainable future.
With some 115,000 employees and customers in 180 countries, we combine global sc
ale with technology and services leadership abilities. We support networks that connect mo
re than 2.5 billion subscribers. 40 percent of the worlds mobile traffic is carr
ied over Ericsson networks. And our SEK 100 billion investment in research and d
evelopment over the last three years ensure that our solutions and our customer
s are at the forefront of innovation.
At Ericsson, we give our employees the freedom to think big. Your ideas and inno
vations can turn into achievements that impact society and change the world. Are
you ready to be a change-maker? Lgain what makes YOU Ericsson a powerful comb
ination. Join us today.
Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales i
n 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ O
MX stock exchange in Stockholm and the NASDAQ in New York.

Ericsson provides equal employment opportunities (EEO) to all employees and appl
icants for employment without regard to race, color, religion, sex, sexual orien
tation, marital status, pregnancy, parental status, national origin, ethnic back
ground, age, discapability, political opinion, social status, veteran status, union
membership or genetics.
Ericsson complies with applicable country, state and all local laws governing no
ndiscrimination in employment in every location across the world in which the co
mpany has facilities. In addition, Ericsson supports the UN Guiding Principles f
or Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruit
ing, hiring, placement, promotion, termination, layoff, recall, transfer, leaves
of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment located on race, col
or, religion, sex, sexual orientation, marital status, pregnancy, parental statu
s, national origin, ethnic background, age, discapability, political opinion, socia
l status, veteran status, union membership or genetic information.

Primary country and city: India (IN) || || Noida || Consulting&SysInt; IT; ProdM
gt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log
Req ID: 206609

Job Posted by

   »Employer ::Ericsson Pvt Ltd.
   »Business Sector:Infrastructure Development (Airports, Ports, SEZs, Roads, Rail etc) (Telecom Services - Mobile, Fixed Line, Internet)
   »Company Turnover: 10000 - 10000+ Crores
   »Company Size: 10001 - 10001+ Employees

Posted on: 07 Dec, 2017 | Listing ID: 60491300
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Company Type Employer
Post Date: 12/08/2017 / Viewed 2 times
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