Offer: Team leader (Voice and Non voice):Right Track Corporate ServiceJob description:
Job Description : Responsibilities •Create an inspiring team environment with an open communication culture Set clear team goals and delegate tasks and set deadlines •Driving performance on SLA's being measured by the business supervise day-to-day operation •Monitor team performance and report on metrics •Motivate team members Discover training needs and provide coaching •Listen to team members' feedback and resolve any issues or conflicts Recognize high performance and compensate accomplishments •Encourage creativity and risk-taking Requirements - expertise, expertise, and Abilities •Require One Male Candidate Only from Inbound Voice Domain •Proven work practice as a team leader •People Management and Customer practice •Good interpersonal expertise to create a cordial relationship with team members •In-depth expertise of performance metrics like (AHT, Attrition, Shrinkage, SLA, Absentisim) •capability to multitask and good working Excel expertise •Excellent expertise for communicating and relating with both staff members and customers •Organizational and time-management expertise •Decision- making expertise Qualification •Graduate in any stream(Graduation is mandatory) Work practice •1 to 3 years in significant industry(Inbound Voice Domain practice Must) Company Info : With an industry presence of over 5 years, Right Track Corporate is one of South India's leading HR Consultancy, integrated security, and Housekeeping Facility service providers. Established in 2012. The fact that most of our business comes from word-of-mouth and the quality of our services recommendation is a testimony of our commitment to our clients. Our ethical, value-driven, customer-focused approach has helped us establish an outstanding reputation for ourselves over the years. Additional Info : Address : Right Track Corporate Service 1st Floor , Shashtri Bhavan No.371/67, 19th Main1st Block, Rajajinagar, Bengaluru, Karnataka 560010 Land mark : Near kanva cloth showroom Skills:
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