Job Opportunity: Limited Vacancies in Leading Banks For Branch Operation Manager & Back Office:Job description:
Job Description Listing description- A bank operations manager is an individual who carries out administrative and accounting tasks in a financial institution by organising and coordinating banking services. His/her job description involves managing his/her banks operations team to deliver effective financial services to clients. He/she is responsible for ensuring outstanding customer relations and high sales, as well as imbibing the banks service culture in all staff members through personal coaching and granting of bonuses and other incentives to motivate staff. In order to achieve best results in due time, operations managers need to delegate tasks to various team members, giving them specific tasks to accomplish for the overall success of banking operations. The function of the operations manager in a banking environment also involves carrying out assessment of the activities and performances of the banking staff by evaluating transaction reports and accounts balance for accuracy and clarity. The operations manager, who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff. He/she is also expected to give useful suggestions to the management on how to improve on the banks operation. Operations managers are professionals with huge expertise and practice gathered from several years of working in the banking sector. Lead a result oriented team and is responsible for managing the Branch Profitcapability, ensuring high quality service and Customer Relationship Management - Own all branch-banking objectives and overall branch supervision - Ensure achievement of overall Branch Targets by generating business and cross sales - Key Customer Relationship Management & supervision of all High Net Worth customer programs - Ensure all components of the branch sales model function as per design Complaints Handling - Branch Merchandising & co-ordination with Marketing at product level - Review vault register - Review Suspense & Dummy accounts - Ensure compliance with Banking rules, Regulations & Procedures - Periodic review of progress vs. objectives - Ensure clarity of Business objectives among staff. Industry significant production practice expertise and practice in organisational effectiveness and operations management expertise of business and management principles and practices expertise of financial and accounting principles and practices expertise of human resource principles and practices expertise of project management principles and practices Information technology expertise Key Competencies critical thinking and problem solving expertise planning and organising decision-making communication expertise Influencing and leading. For any clarifications or to clear about job, feel free to call at:- HR.PURVI ROY -+91-7838664588 Mail at--hrpurviroy96@gmail.com Other details » Department: Back Office Operations, Back Office Operations General / Operations Management General / Operations Management » Business Sector: Banking / Financial Services Banking / Financial Services » expertise: financial services, financial services, customer service, customer service, branch sales, branch sales, relationship management, relationship management, retail branch banking, retail branch banking, communication expertise, communication expertise, branch management, branch management, project management, project management, sme banking, sme banking, personal coaching, personal coaching, compliance, compliance, mis, mis, core banking, core banking, banking, banking, information technology, information technology, branch merchandising, branch merchandising, critical thinking, critical thinking, cross sales, cross sales, account management, account management, financial justification, financial justification, branch operation, branch operation, customer relationship, customer relationship, operations management, operations management, customer relationship management, customer relationship management, retail banking operations, retail banking operations, sales, sales, branch supervision, branch supervision, branch banking, branch banking, problem solving, problem solving, casa sal casa sal Recruiter details »Employer's name HR GURU SOLUTIONS Hiring For LEADING BANKS »Email address: hrpurviroy96@gmail.com »Telephone: +91-7838664588 View similar jobs All Jobs by this recruiter
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